Your privacy.Plainly explained.

Last Updated: October 15, 2026

1. Introduction

At Aroleap, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Aroleap X device, Aroleap mobile application (including Coach Aro), website, and related services (collectively, the "Services"). Please read this Privacy Policy carefully. By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

We collect several types of information from and about users of our Services:

• Personal Information: This includes information that can identify you, such as your name, email address, postal address, phone number, and payment information.
• Profile Information: This includes your age, height, weight, fitness goals, and other information you provide to personalize your experience.
• Workout Data: Information about your workouts, including exercises performed, resistance levels, repetitions, sets, and performance metrics.
• Coaching and nutrition: Coach conversations, screening answers, meals, nutrition logs, photos and documents you choose to submit.
• Form analysis: Exercise recordings and the analysis results when you use form feedback.
• Connected health data: With your permission, workouts, daily steps and sleep duration imported from Apple Health or Health Connect, and Aroleap workouts and estimated active calories exported to those services.
• Device Information: Information about your Aroleap X device, including serial number, firmware version, usage statistics, and diagnostic data.
• Technical Information: Information about your mobile device and internet connection, including IP address, operating system, browser type, and app version.

3. How We Collect Information

We collect information in several ways:

• Direct Collection: Information you provide when creating an account, setting up your profile, or contacting customer support.
• Automated Collection: Information collected automatically through cookies, web beacons, and other tracking technologies when you use our Services.
• Device Collection: Information collected from your Aroleap X device during setup, use, and synchronization with our app.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Personalize your experience and deliver content relevant to your fitness goals
• Process transactions and send related information, including confirmations and receipts
• Send administrative messages, such as updates, security alerts, and support messages
• Monitor and analyze trends, usage, and activities to improve our Services
• Develop new products, services, features, and functionality
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

5. Sharing Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf.
• AI service providers: We use service providers to process the conversations, images, documents and recordings you submit to generate coaching responses, nutrition estimates and form feedback. These providers receive the content needed for the requested feature.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and update your personal information
• Request deletion of your personal information
• Object to or restrict the processing of your personal information
• Data portability
• Withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Data Retention and Deletion

We retain your account and profile information, workout and training history, screening answers, coach conversations, nutrition logs, imported health data and uploaded photos, documents and form-analysis videos while your account exists, so you can use the Services and access your history. Where a feature provides a delete control, you can also remove individual records or uploads. Disconnecting Apple Health or Health Connect stops future syncing; it does not automatically delete data previously imported into your Aroleap account.

Deleting your account

In the Aroleap app, open Profile, select Delete account and complete the confirmation. You may need to sign in again to verify ownership. You can also request account and associated personal data deletion without the app by emailing contact@aroleap.com with the subject “Aroleap account deletion” and your registered phone number or email address. We verify account ownership before acting; do not send your password or one-time sign-in code. Step-by-step instructions are available on our account deletion page.

Deleting your account removes your sign-in and starts removal of your profile, workout and training records, coach conversations, screening information, meals, imported health data and uploaded media from active app systems. Cleanup normally begins promptly and completes within 30 days after account deletion or verification of an external request. We retry failed cleanup operations and check for delayed background writes. Deletion of the app alone does not delete your account. Records you exported to Apple Health or Health Connect remain under your control in those services and can be removed there separately.

Recovery copies and limited exceptions

• Backups: Restricted scheduled database backups expire after up to 42 days. Point-in-time database recovery history and soft-deleted Storage recovery copies expire after up to 7 days. Removed records can remain in those recovery copies until the applicable window expires; they are not used for ordinary app features. If systems are restored, deletion requests must be reapplied before restored personal data is returned to service.
• Deletion records: We retain a minimal internal record of the account identifier, request time and cleanup status in active systems normally for up to 90 days to retry cleanup, prevent delayed writes from restoring deleted app data and reapply deletion after a backup restoration. This record does not include your workout history, messages or uploaded media. If cleanup has not completed, we retain only the minimum deletion record needed until the request is resolved.
• Purchases and obligations: Purchase, payment, tax, credit-redemption and warranty records, and records needed for an unresolved dispute, fraud investigation or legal obligation, may be retained for the period required by applicable law or until the relevant obligation or matter is resolved. Access is limited to those purposes. Account deletion does not itself cancel a paid subscription, financing agreement or other commercial obligation; contact support to resolve those separately.
• Anonymous statistics: Aggregate statistics that no longer identify you may be retained to understand product usage and improve the Services.

For questions about a deletion request or a record retained under an exception, contact contact@aroleap.com.

9. Children's Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Aroleap Fitness Pvt Ltd
Email: contact@aroleap.com
Workshop address:
No 19, 3rd cross road, Shankarappa Garden
Magadi Road, Bangalore 560023
India