Effective 25 October 2026
Coach Aro Plus membership terms
These terms apply to the app membership supplied by Aroleap Fitness Private Limited. They supplement our general terms and privacy policy. For membership pricing, duration and refunds, this page is the membership-specific policy. Aroleap Pro hardware purchases have separate product terms.
Your membership
Coach Aro Plus provides form analysis, nutrition tracking and coaching, and a higher Coach allowance within the Aroleap app. Sign in with the phone number linked to your activated app account. A pass belongs to that individual account; it does not upgrade every person using the same machine or activation code. Coaching is for fitness and wellbeing and does not replace medical advice.
Prices and payment
The one-time totals are ₹1,500 for 3 calendar months, ₹2,700 for 6 calendar months, or ₹4,800 for 12 calendar months. These prices include all applicable taxes. An accepted coupon can reduce the total shown before payment. No additional tax is added at checkout. Razorpay processes the payment; your payment must be verified before paid access is confirmed.
Start, expiry and renewal
Passes use calendar months in the Asia/Kolkata time zone, with month-end dates adjusted to the last available day. If you have a trial or finite promotional access remaining, the purchased term follows that existing access. Your confirmed start and expiry dates appear with your payment status. You can hold one active paid pass per account and buy another after it expires. There is no automatic renewal or recurring charge. Expiry ends paid access; your workouts, training history, everyday Coach and previously saved meals and form reviews remain available as supported by the Free plan.
Cancellations and refunds
Refunds require a support review. We consider refunds for duplicate charges, incorrect billing, or paid access we cannot provide. We do not offer a general change-of-mind or automatic pro-rata refund for unused time, except where applicable law requires otherwise. Let support know about an access problem so we can investigate and restore access where possible.
Send your request to contact@aroleap.com with your app phone number, payment reference and a description of the issue. Do not send your OTP, password or card details. Approval and the amount refunded depend on the verified payment and the issue. An approved refund is returned through the original payment method. Normal bank/card credit can take 7–10 business days after initiation; actual timing depends on the payment method and bank. A full refund reverses access attributable to that payment while preserving separate access you otherwise hold. Partial refunds and disputed payments require individual review.
Nothing in this policy excludes or limits rights or remedies available under applicable consumer law.
Receipts and tax invoices
A payment receipt is available after confirmation. Tax invoices are issued through our finance process using your billing details; the payment confirmation is not a tax invoice. Contact contact@aroleap.com for invoice help, business GST details or billing corrections. We retain the payment and policy-acceptance records needed to administer your purchase, handle refunds and meet applicable record-keeping obligations.
Billing information
We use your billing name, email, state or region and country to administer your purchase and prepare tax invoices. Your name, email and verified account phone number may be shared with Razorpay to process the payment. We retain billing details and payment records for finance, support and applicable record-keeping obligations, as described in our privacy policy.
Support
Membership access, billing and refund requests: contact@aroleap.com. Include the payment reference shown in your account so we can locate the correct purchase.